FAQ

Q: What is in-home pet grooming?

A: In-home pet grooming is a personalized service where I come to your home and groom your pet inside your living space. This eliminates the need for travel, reduces stress for your pet, and provides a one-on-one grooming experience tailored to their needs.

Q: What areas do you service?

A: I currently offer in-home grooming on the NorthFork of Long Island . If you’re unsure whether you’re in my service area, feel free to reach out!

Q: Do you groom all dog breeds?

A: Yes! I have over 20 years of experience working with all breeds, sizes, and coat types. However, I do not groom aggressive dogs for safety reasons.

Q: What services do you offer?

A: I offer full grooming services, including baths, haircuts, nail trimming, ear cleaning, brush-outs, and de-shedding treatments. I can also provide breed-standard cuts or customized styles based on your preference.

Before the Appointment

Q: How should I prepare my home for in-home grooming?

A: Please provide a well-lit, comfortable space with access to an electrical outlet and a sink or bathtub for bathing (if applicable). It’s also helpful to have a towel and your pet’s favorite treats on hand.

Q: Does my pet need to be bathed before the appointment?

A: No, I handle the bathing as part of the service. However, if your dog is excessively dirty or matted, please let me know in advance so I can plan accordingly.

Q: What if my dog is nervous or anxious about grooming?

A: I have extensive experience working with pets of all temperaments and use a gentle, patient approach to keep them as comfortable as possible. If your pet has specific anxiety triggers, let me know, and we can work together to make the process smoother.

During the Appointment

Q: How long does grooming take?

A: Grooming time varies based on your pet’s size, coat condition, and temperament. On average, sessions last between 1.5 to 3 hours.

Q: Do you bring your own equipment?

A: Yes! I bring all the necessary grooming tools, including clippers, scissors, brushes, and pet-safe shampoos. I just need a small space to set up.

Q: Can I stay with my pet during the grooming session?

A: Absolutely! Since I groom inside your home, you are welcome to stay nearby. However, some pets behave better when their owners are out of sight, so I may suggest stepping away if your pet becomes overly anxious or excited.

After the Appointment

Q: How can I maintain my pet’s coat between grooms?

A: Regular brushing is key! For longer-haired breeds, daily brushing prevents matting. I can also recommend brushes and grooming products suited for your pet’s coat type.

Q: Will there be hair left behind after grooming?

A: While I do my best to clean up after grooming, some stray hairs may settle afterward. A quick vacuum or wipe-down of nearby surfaces should take care of any remaining fur.

Q: How often should my pet be groomed?

A: It depends on the breed and coat type. Most dogs benefit from grooming every 4-8 weeks. I can help you create a schedule that best suits your pet’s needs.

Booking & Policies

Q: How do I book an appointment?

A: You can book an appointment by calling, texting, or using online booking 

Q: What is your cancellation policy?

A: I kindly ask for at least 24 hours’ notice for cancellations or reschedules. Last-minute cancellations may be subject to a fee.

Q: Do you accept cash, card, or digital payments?

A: I accept cash, Venmo, Zelle, or credit cards

Q: Do you offer discounts for multiple pets?

A: Yes! If you have multiple pets, I offer discounted rates for same-day grooming sessions. Let me know when booking so I can schedule accordingly.